Last updated: October 10, 2023

Quick Summary

We collect your name, email, and booking details so we can confirm appointments, improve our services, and occasionally send you offers or updates. We respect your privacy — we never sell your data, and you can unsubscribe from marketing emails at any time.

Please read below for the full details on how we collect, use, and protect your personal information.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Reno Massage Tree LLC, 294 E Moana Ln #7 Reno, NV 89502.
  • Cookies are small files placed on Your Device containing details of Your browsing history.
  • Country refers to Nevada, United States.
  • Device means any device that can access the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website.
  • Service Provider refers to any third-party companies or individuals who process data on behalf of the Company.
  • Usage Data refers to data collected automatically by the Service.
  • Website refers to Reno Massage Tree, accessible from https://www.renomassagetree.com.
  • You means the individual accessing or using the Service.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Booking or service history

Usage Data

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Mobile device information and diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (like web beacons, tags, and scripts) to track activity and improve the Service.

You can instruct your browser to refuse Cookies, but this may affect site functionality.

Types of Cookies we use:

  • Essential Cookies for functionality
  • Notice Acceptance Cookies to remember if you accepted the cookie banner
  • Functionality Cookies to remember preferences

Marketing Communications

With your permission, we may send occasional emails with updates, special offers, or helpful tips related to massage and wellness. You can unsubscribe at any time by clicking the link at the bottom of our emails.

If you no longer wish to receive such communications, you may also contact us directly to be removed.

Third-Party Services

We use trusted third-party tools to help manage our business — including appointment scheduling and email communication. These services only access your information to perform specific tasks and are required to protect your data.

Examples include:

  • Bookly (online booking)
  • Email platforms (for reminders and promotions)

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account and appointment history
  • To send appointment reminders or updates
  • To contact You by email, phone, or text regarding services or offers
  • To send marketing materials unless You have opted out
  • To improve and analyze our services and performance
  • To manage user requests and customer service
  • For legal compliance and to prevent fraud

Sharing Your Personal Information

We may share Your personal data in the following cases:

  • With Service Providers (to operate and improve the Service)
  • For business transfers (e.g., merger or acquisition)
  • With Affiliates who must honor this Privacy Policy
  • With business partners for promotions You’ve interacted with
  • With Your consent in other specific circumstances

Retention of Your Personal Data

We retain Your personal data only as long as necessary for the purposes outlined. We may also keep data to comply with legal obligations or for internal analytics.

Transfer of Your Personal Data

Your data may be transferred to — and maintained on — systems outside Your region. By using our Service, You consent to that transfer and acknowledge that we use commercially reasonable safeguards.

Delete Your Personal Data

You may request that we delete your personal data. You can:

  • Log into your account (if applicable)
  • Contact us directly to request deletion

We may retain some information if legally required.

Security of Your Personal Data

We take reasonable precautions to protect Your personal data, but no online system is 100% secure. We strive to protect your information and maintain the integrity of our systems.

Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal data from children. If we learn we have done so, we will promptly delete it.

Our website may contain links to third-party sites. We are not responsible for the content or privacy policies of those sites. Please review their policies before submitting any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of significant changes by:

  • Updating the “Last updated” date at the top
  • Posting a notice on our website
  • Possibly notifying you by email

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

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